Taking the Chill Out of Winter Repairs

February 26, 2015   |   John O’Neal

Unfortunately with the winter weather come incidents and accidents. If your vehicle is damaged in a wreck suddenly you may be in the market for vehicle repair. When handling your vehicle repairs educate yourself. North Carolina has a Motor Vehicle Repair Act which provides rights to consumers and imposes certain obligations on repair facilities. Here are a few of your valuable rights:

  • to receive a written repair estimate for estimates of repair over $350.00
  • to inspect and retain any parts removed from your vehicle [provided you make the request at the time you authorize repairs]
  • to receive an itemized written invoice for parts and labor provided to repair/service your vehicle

And note your rights as a consumer apply all year round; long after winter is gone or before it arrives. Take some time to learn a bit more about your rights when your vehicle is in need of repair. If you have significant problems in obtaining the needed repairs and are in need of assistance you should contact an attorney for a consultation. In the end, be smart, be well, be safe, and enjoy the snow while you can. Spring is not too far away….

John T. O’Neal is a practicing attorney with the O’Neal Law Office in Greensboro, NC who focuses his practice in Personal Injury/Wrongful Death, Consumer Law (includes Auto Dealer Fraud/Vehicle Issues and Debt Defense Lemon Law), and various types of Civil Litigation handling cases across North Carolina. A long-time NCAJ member, he is a former Chair of the NCAJ Consumer Areas of Practice Section and a two-time Ebby Award winner.