Please closely follow the instructions related to delivery to the Omni. The NCAJ team will not be able to assist with this process.
To ship items to the Omni Charlotte Hotel, please:
SHIPPING DIRECTIONS
Please send all boxes to the address below:
Omni Charlotte Hotel
132 E. Trade Street
Charlotte, NC 28202
ATTN: NCAJ, Courtney Jones
[Exhibitor Company Name]
Box#__ of __
Important Items to Note:
The Hotel is NOT responsible for loading/unloading pallets or trucks and will REFUSE SHIPMENT if not properly arranged.
Loading Dock:
- Height restriction of 12’ 5” to enter our underground loading area and dock **need to bring dock plate**
- Height of Service Elevator Doors: 7ft
- Hallway Height: +8ft
- Loading dock depth: 11’ of usable dock space for unloading only
Elevator Dimensions:
- 2-elevators-(door 41” wide-inside)
Standard Boxes/Packages Fees
Packages may be delivered to the Hotel within 48-hours of the date of the function. Packages or materials of excessive weight or value must be approved for receipt by the Hotel prior to shipping.
- 0-10 lb Boxes = $5 / box (incoming/outgoing)
- 10 lb+ Boxes = $10 / box (incoming/outgoing)
- Pallets/Crates = $150 (incoming/outgoing)
Pallet/Crate Fees
Each pallet or crate delivered to the Hotel is subject to a $150.00 incoming AND $150.00 outgoing charge. Hotel is not responsible for pallet breakdown, however in the event this occurs, a $250 per pallet fee will be assessed.
Storage Fees
A storage fee per box per day will apply for any boxes received prior to 48 hours of the first function. This storage fee will also apply to each empty packing container stored during the function. The Omni Charlotte Hotel is not in any way liable for the contents of these packages.
- $10 per box, per day
- $35 per pallet, per day